The District’s 311 online portal and DC311 mobile app are down for system maintenance, the Office of United Communications tweeted Thursday. The portal and mobile app provide a means for D.C. residents to seek nonemergency services and information. They went down at 9 p.m. Thursday night and will remain offline until 6 p.m. Saturday June 15.
311 Service Alert. ⚠️ Due to system maintenance, the 311 online portal and DC311 Mobile App will not be available from Friday, June 14 at 9:00 PM until Saturday, June 15 at 6:00 PM. During this period, call 3-1-1 or 202-737-4404. pic.twitter.com/mH5nB7Ia3q
— DC311 (32311) (@311DCgov) June 15, 2019
During this period, residents are asked to call 311 or 202-737-4404. All requests for emergency services for police, fire officials or EMS should still call 911.