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5 Ways Insurance Companies Meddle in Your Health Care

Access to affordable, quality health care is the most common concern among American consumers, according to a new Consumer Reports survey. With premiums rising and the future of the Affordable Care Act uncertain, more than half of Americans surveyed (57 percent) aren’t sure if they or their loved ones will be able to afford health insurance.

What many Americans don’t know is that even if you can afford insurance, your access to quality care can be restricted by insurance company tactics that limit coverage for certain prescriptions and procedures. These practices are increasingly causing problems for patients, as reflected in another recent poll where 77 percent of all respondents reported “difficulty using their insurance” or knew someone who had difficulty.

As insurers seek to cut costs (which, in turn, increase their profitability) by limiting coverage for certain treatments and passing expenses on to customers, here are some common tactics your health insurance provider may use to avoid paying for quality health care.

[See: How to Pick a Health Insurance Plan.]

1. Questioning Your Doctor’s Orders

Insurance companies often use a practice called “prior authorization” to avoid paying for a specific treatment or medication. This process requires your doctor to request approval from your insurance company before prescribing a specific medication or treatment. The treatment your doctor prescribed will only be covered if the insurance company approves it, based on their own policies and often without considering your clinical history. While insurers argue that prior authorization helps weed out medical errors and limits over-prescription, studies show it can lead to slower and less effective treatment and an increased cost burden on physicians.

Knowing ahead of time that your doctor (or nurse or doctor’s office manager) will need to fill out a prior authorization form for your insurer to cover your prescribed medicine or diagnostic test will help with expectations. It’s almost always because of burdensome paperwork that your prescription has not yet been filled, and not because your doctor’s office dropped the ball. Have some sympathy for the people who are on your team.

2. Delaying Effective Treatments

To cut costs, insurers often use “step therapy” or “fail first” policies, which require patients to try a cheaper drug before the insurance company agrees to cover a more complex or expensive alternative. The insurer will only cover the medication prescribed by your doctor after the first drug fails to improve your condition. This means insurance companies can force patients to take ineffective medications for months before agreeing to cover the treatment the doctor initially prescribed — putting patient health at risk.

The extreme of this is if a patient has already failed first on therapies, but then due to a change in employers or health insurers, has to go back to the beginning of the process — again — even though the required fail first medicines may have been ineffective, or worse, caused a side effect or problem. There is a robust advocacy resource available to people to get involved within their own state, providing helpful tips to navigate this tricky process.

[See: How to Help Aging Parents Manage Medications.]

3. Excluding Medications

Insurance companies are increasingly refusing to cover certain medications that they deem too pricey or unnecessary, placing these medications on “formulary exclusion lists” generally administered by pharmacy benefit managers like CVS and Express Scripts. Between 2014 and 2017, CVS’s formulary exclusion list more than doubled, while Express Scripts’ grew 77 percent. Patients have been denied treatments for serious illnesses including diabetes and cancer. Ultimately, a profit-seeking motive is behind these formulary restrictions, because there are rebates from the pharmaceutical manufacturers, which are cloaked in secrecy and go directly toward the insurers or pharmacy benefit managers’ bottom line. So, if a manufacturer doesn’t offer a big enough rebate (or incentive) to the pharmacy benefit manager, then that drug will almost certainly not be available — there isn’t a financial incentive for the insurer. Follow this group for more information about pharmacy benefit manager transparency.

4. Messing With Success

Despite being prescribed the medication by your doctor, insurers can also force you to switch to a similar medication for a non-medical reason. They might do this by eliminating coverage for the original medication outright, by eliminating co-pay coupons or by forcing you to share a greater portion of the drug’s cost. A 2016 survey found more than two-thirds of patients in Tennessee with chronic disease had been forced by their insurer to switch medications; 95 percent said the switch caused their symptoms to worsen, and 68 percent said they had to try multiple new medications before finding one that worked.

[See: 8 Questions to Ask Your Pharmacist.]

5. Leaving Mental Health Behind

Insurance companies across the country offer low reimbursement rates for psychologists and psychiatrists, leading growing numbers of therapists to refuse to take insurance because payers “don’t provide a living wage.” In some cases, insurance companies have outright refused to accept therapists into their coverage plans. According to a 2014 study, nearly half of psychiatrists in the United States (45 percent) did not accept any form of private insurance, a 17 percent decline from 2005 to 2006.

At this point, you may be wondering, “now what?” Knowing about the methods that insurance companies use to save themselves money (often at the peril of the patient) is not enough to get them to reform their ways. Thanks to coalitions of dedicated patient and provider organizations, 15 states have already passed legislation regulating (read: supervising) prior authorization and step therapy practices, making it easier for patients to access the drugs they need when they need them. These states are proving that these types of cost-control regulations are possible and the next step is to reach out to legislators and show them why they are necessary. Getting involved in the advocacy process is a productive and rewarding way to fight back. You need not be a policy or civics expert, just someone who cares passionately about getting access to care that your doctor prescribes.

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5 Ways Insurance Companies Meddle in Your Health Care originally appeared on usnews.com

Don’t Settle for Student Loans to Pay for Online Education

Online college programs are becoming a more popular choice for prospective students, with one study finding that more than 6 million students enrolled in at least one online course in fall 2015. The popularity of these courses can be attributed in part to their flexibility with working adults' schedules, students' ability to progress more quickly through online programs and, oftentimes, cheaper tuition. [See 10 low-cost online bachelor's programs for out-of-state students.]Online degrees can be beneficial to many college students, but some studies have shown online learners complete their programs at lower rates than students at traditional brick-and-mortar campuses. Individuals with student loans but no degree comprise two-thirds of defaulted borrowers. Though these numbers are not encouraging, just like for traditional programs, there are ways to reduce how much you'll need to borrow for an online program to ensure you won't become one of these statistics. Don't just settle on borrowing student loans to cover the whole cost of your program and living expenses. Instead, start thinking about how to cut costs and cover your balance in different ways, such as the following. -- Grants and scholarships: Even though you are taking an online course, you can still apply and receive grants and scholarships. But your first step should be to complete the Free Application for Federal Student Aid, commonly referred to as the FAFSA, which will allow you to receive a Pell Grant if your expected family contribution is low enough. The EFC criteria and award amounts are adjusted annually, but the 2017-2018 academic year awards range from $606 to $5,920, which could significantly lower the amount you borrow annually. Your next step is to apply for scholarships. You can start by checking online scholarship search engines, such as the Salt Scholarship Search, College Board's BigFuture and Peterson's. But don't forget to take advantage of local organizations and your school's financial aid office. Both may offer scholarships that you can't find with a national scholarship search. [Review these 10 sites to kick off your scholarship search.]For instance, organizations like the Elks Club, Knights of Columbus or the Rotary Club typically offer scholarships annually to local students. Just because you're going to school online doesn't mean you're ineligible. Visit your local library for scholarship listings, and ask around town. You might be surprised how many local organizations offer scholarships. While these scholarships typically aren't large, every little bit counts. Each dollar you receive in a scholarship is a dollar you don't have to borrow and pay interest on. -- Work-study: Another option for online students may be work-study awards. Not all students enrolled in online programs are eligible, but students at some schools -- including, for example, SUNY Empire State College and Liberty University -- are. Work-study awards are not given upfront like scholarships and grants. In most cases, they are an offer to earn up to the awarded amount if you secure an eligible work-study job. While there is a misconception that all work-study jobs must be on campus, students can work for off-campus, nonprofit or public employers as long as the work is in the public's interest. You may be able to work for a for-profit employer if the job is relevant to your course of study. No matter who the outside employer is, it will need to have an established agreement with your college for you to receive work-study funds. Remember, to be eligible for federal financial aid, you must be enrolled and pursuing a degree or certificate. If you're not working toward a credential, Pell Grants and work-study won't be option, but you may still be able to take advantage of private scholarships -- just be sure to read the eligibility criteria carefully. [Explore what to know about financial aid in online programs.]-- Pay as you go: One of the great benefits to enrolling online is the flexible schedule, which can allow you to complete your college coursework around your responsibilities. But prospective students often overlook using their part- or full-time job earnings as an option for paying for college. Almost 80 percent of college students in 2015 worked at least part time while attending classes, according to the National Center for Education Statistics. By budgeting and thinking strategically about your college costs, you can likely reduce your dependence on student loans by paying a portion out of pocket. Many -- but not all -- online programs are less expensive than traditional programs and often have shorter payment periods. Six, eight or 10 weeks are common course durations. Because of the frequency of payments in an online setting, you may be well-placed to pay as you go and possibly avoid borrowing altogether. Attending college online and avoiding student loans may be challenging, but if you are willing to put in the effort, you can limit the amount you need to borrow. More from U.S. News Q&A: Understanding Student Loan Discharge Eligibility Student Loan Refinancing Isn't Right for All Borrowers
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