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5 Steps to Surviving a Career Mishap

By U.S. News & World Report

Every professional has been guilty of making a mistake. Small mishaps are easier to overlook, such as a typo in a document or a formatting error in a spreadsheet. Other mistakes are harder to fix, such as accidentally sharing confidential information with the wrong client or realizing you did the math on your department’s yearly budget incorrectly and it’s already in use. Whether the mistake is large or small, the important thing is to focus on how you can recover from it. Keep in mind that, no matter the situation, your reaction to the error will play a large part in how effectively you survive the mishap. The following steps can help you to be proactive and get ahead of your mistake.

[See: 14 Best Jobs for Work-Life Balance.]

Step back and assess the situation. This is the first step you must take when you realize you’ve made an error. This is an important step because it will help you clearly determine what you will need to do moving forward. Immediately taking a breath and a step back and assessing what happened will help you look at the situation objectively to avoid overreacting. Take a few moments and ask yourself: How bad was your mistake? How many people will be affected by it? Can you just apologize and move on or are there very serious consequences? If you are having trouble analyzing the situation without getting emotional, ask a close friend or family member to help you (without revealing any confidential information, of course). Processing your emotions with them first can help you become objective about the situation more quickly. And, they may even give you some great advice. The key is to not have a knee-jerk reaction. Step out of your office or take a walk outside for a moment if you need to, in order to clear your head first.

Take responsibility. Once you have assessed the situation and determined what the next steps are to rectify it, own up to the mistake. If you determined that all that is needed is an apology, make sure it happens as soon as possible, with the right people. If you made a simple mistake, the situation may only require you to notify your team. If it was a more serious error, in most cases you will also need to inform your boss. When speaking with them, don’t beat around the bush. Get right to it. No matter what the circumstances, when taking responsibility for your mistake it is important to be clear about what happened and avoid trying to minimize your error. It will be easier to correct the mistake if you provide accurate information from the start and offer possible solutions. Admitting to your boss, team or client that you made a serious mishap can seem scary, but they will appreciate your honesty in the long run and it will preserve your professional relationship and brand, even if their first reaction isn’t a positive one. When you offer a solution, you offer a sense of comfort that you can handle rectifying the situation.

[See: Tips for Surviving a Career Transition.]

Prepare for damage control. This is another important step to take, and the quicker you can start damage control, the better. Are you able to fix the situation on your own? If it was just a typo, it may be as simple as sending a new copy asking the recipient to disregard the previous version of the document. Has this mistake happened to someone else on your team before? They may be able to share helpful steps you can take to remedy the situation. If you have made a serious mishap, you will most likely need to decide on a plan of action with your boss. If the mistake is so serious that your job could be on the line, don’t go into the meeting already assuming you will be fired. Do your best to come up with a solution (or several) before you walk into your boss’s office and decide on action steps you will take in the future to prevent the mistake from happening again.

Manage the issue. Again, it’s important to be proactive, especially if you have made a serious error. Develop a three-month and six-month plan of action to prevent any additional backlash from your error. If the mistake was large enough that you have been put on probation, don’t passively wait for the time to pass. Use the opportunity to not just learn from your mistake but also build your resilience muscle. Keep track of everything you do to improve the situation, and check in with your boss or team frequently to let them know what steps you are taking. This will help build trust and confidence in your abilities moving forward. Maintaining your confidence after your error, and taking responsibility for it, will help demonstrate you are resilient in difficult situations.

[See: 25 Best Jobs That Don’t Require a College Degree.]

Don’t let your mistakes define you. Famed former UCLA basketball coach John Wooden said, “If you’re not making mistakes, then you’re not doing anything.” So don’t let making a mistake discourage you and paralyze you on your career path. It’s important to focus on the future and identify what lessons can be learned from the situation. Determine how the mistake can help you — perhaps you need to be more cautious or detail-oriented moving forward. No matter what the mistake, remember to take what you can learn from the situation and keep moving forward.

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5 Steps to Surviving a Career Mishap originally appeared on usnews.com

Don’t Settle for Student Loans to Pay for Online Education

By WTOP Staff
Online college programs are becoming a more popular choice for prospective students, with one study finding that more than 6 million students enrolled in at least one online course in fall 2015. The popularity of these courses can be attributed in part to their flexibility with working adults' schedules, students' ability to progress more quickly through online programs and, oftentimes, cheaper tuition. [See 10 low-cost online bachelor's programs for out-of-state students.]Online degrees can be beneficial to many college students, but some studies have shown online learners complete their programs at lower rates than students at traditional brick-and-mortar campuses. Individuals with student loans but no degree comprise two-thirds of defaulted borrowers. Though these numbers are not encouraging, just like for traditional programs, there are ways to reduce how much you'll need to borrow for an online program to ensure you won't become one of these statistics. Don't just settle on borrowing student loans to cover the whole cost of your program and living expenses. Instead, start thinking about how to cut costs and cover your balance in different ways, such as the following. -- Grants and scholarships: Even though you are taking an online course, you can still apply and receive grants and scholarships. But your first step should be to complete the Free Application for Federal Student Aid, commonly referred to as the FAFSA, which will allow you to receive a Pell Grant if your expected family contribution is low enough. The EFC criteria and award amounts are adjusted annually, but the 2017-2018 academic year awards range from $606 to $5,920, which could significantly lower the amount you borrow annually. Your next step is to apply for scholarships. You can start by checking online scholarship search engines, such as the Salt Scholarship Search, College Board's BigFuture and Peterson's. But don't forget to take advantage of local organizations and your school's financial aid office. Both may offer scholarships that you can't find with a national scholarship search. [Review these 10 sites to kick off your scholarship search.]For instance, organizations like the Elks Club, Knights of Columbus or the Rotary Club typically offer scholarships annually to local students. Just because you're going to school online doesn't mean you're ineligible. Visit your local library for scholarship listings, and ask around town. You might be surprised how many local organizations offer scholarships. While these scholarships typically aren't large, every little bit counts. Each dollar you receive in a scholarship is a dollar you don't have to borrow and pay interest on. -- Work-study: Another option for online students may be work-study awards. Not all students enrolled in online programs are eligible, but students at some schools -- including, for example, SUNY Empire State College and Liberty University -- are. Work-study awards are not given upfront like scholarships and grants. In most cases, they are an offer to earn up to the awarded amount if you secure an eligible work-study job. While there is a misconception that all work-study jobs must be on campus, students can work for off-campus, nonprofit or public employers as long as the work is in the public's interest. You may be able to work for a for-profit employer if the job is relevant to your course of study. No matter who the outside employer is, it will need to have an established agreement with your college for you to receive work-study funds. Remember, to be eligible for federal financial aid, you must be enrolled and pursuing a degree or certificate. If you're not working toward a credential, Pell Grants and work-study won't be option, but you may still be able to take advantage of private scholarships -- just be sure to read the eligibility criteria carefully. [Explore what to know about financial aid in online programs.]-- Pay as you go: One of the great benefits to enrolling online is the flexible schedule, which can allow you to complete your college coursework around your responsibilities. But prospective students often overlook using their part- or full-time job earnings as an option for paying for college. Almost 80 percent of college students in 2015 worked at least part time while attending classes, according to the National Center for Education Statistics. By budgeting and thinking strategically about your college costs, you can likely reduce your dependence on student loans by paying a portion out of pocket. Many -- but not all -- online programs are less expensive than traditional programs and often have shorter payment periods. Six, eight or 10 weeks are common course durations. Because of the frequency of payments in an online setting, you may be well-placed to pay as you go and possibly avoid borrowing altogether. Attending college online and avoiding student loans may be challenging, but if you are willing to put in the effort, you can limit the amount you need to borrow. More from U.S. News Q&A: Understanding Student Loan Discharge Eligibility Student Loan Refinancing Isn't Right for All Borrowers
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