WASHINGTON — The head of the Metro employees’ union says workers are frustrated and feel like management doesn’t listen to them.

Jackie Jeter, of Amalgamated Transit Union Local 689, says she’s frustrated by Washington Metropolitan Area Transit Authority employee schedules that don’t allow enough time for meal or bathroom breaks.

She says also she’s troubled by a 37 percent increase in assaults on bus drivers. Some include passengers spitting on drivers while skipping out on fares.

Jeter adds that assaults are becoming so common that drivers are not reporting them anymore.