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Review: Pay by phone or just keep using plastic?

ANICK JESDANUN
AP Technology Writer

NEW YORK (AP) — PayPal, Apple and others are betting on billions in mobile payments.

But so far, trying to use my phone to pay at restaurants and retailers has been frustrating. It’s easier just to pull out my plastic credit card than to figure out which card works with which app and which app works with which store.

In theory, mobile-payment services such as Google Wallet are easy to use. You simply download an app and enter your card information. With Apple Pay, you can even snap a picture of the card or use the one you already use with Apple’s iTunes. Then, when you’re ready to pay, you typically hold your phone near the store’s payment terminal. The transaction is authorized through a special wireless chip embedded in many Android phones and — in the case of Apple Pay — the new iPhone 6 and 6 Plus. PayPal and Square use a different method, but the idea is the same. There’s no need to look for the right card in your wallet or purse.

In practice, the process isn’t so smooth. I have several payment apps taking up space on my phone. I open them only when I need a reminder of why they are so frustrating. After all, whipping out a credit or debit card isn’t so time-consuming, though it is a pain when I lose a card or leave it at home. It would be nice not to have to carry them around.

So what do PayPal, Apple, Google and others need to do to get me to leave my wallet at home?

— Get more stores and restaurants to install the equipment to let me pay by phone.

I once considered spending a week trying to pay for all my meals with my phone. I’d starve. I could get a burger at McDonald’s or a reheated hot dog at 7-Eleven. Mom-and-pop shops typically don’t have the right equipment. It’s convenient to have these apps on my phone only if I have somewhere to use them.

With the launch of Apple Pay this month, several retail chains plan to start accepting such payments or expand the ability to do so. Having millions of iPhones capable of making such transactions will give smaller merchants an incentive to upgrade their equipment, too. And sandwich chain Subway said Wednesday that it’s now upgraded all of its locations with mobile pay service Softcard, a joint venture of AT&T, T-Mobile and Verizon Wireless. If more merchants really start supporting mobile pay, then I might feel comfortable leaving my cards at home.

But …

— Figure out how to make every card work.

Most places take Visa and MasterCard, and many take American Express, too. Not so with mobile services. Where you can shop depends on which card you have.

If you plan to use Softcard to buy a sandwich at Subway, you better have an Amex or a bank card issued by Chase or Wells Fargo. Otherwise, you need to get a prepaid account through American Express and keep filling it with cash. Apple Pay will face a similar challenge, though it already has deals in place with most major banks, including all three of mine.

Here PayPal seems to be the winner so far, as it works with just about any card, as well as direct withdrawals from your checking or savings account. I was excited when PayPal’s app told me I could use it at an Indian restaurant I frequent for lunch.

Except…

— Even when you think you can pay by phone, sometimes you can’t.

That Indian restaurant didn’t know what I was talking about when I pulled out the phone to pay. Turned out that feature was limited to ordering takeout and delivery through a third-party ordering service.

I briefly tried a payment system called LevelUp because it offered discounts for frequent visits. But when I returned to a pita place where I was racking up discount points, I learned the restaurant had dismantled LevelUp because few people were using it. So long to my points. Likewise, 7-Eleven has been phasing out support for existing mobile payment services while it partners on developing its own system.

OK. Let’s say it’s a perfect world and every card works everywhere. There will still be two challenges …

— Typing in a PIN code takes time.

Once again, it’s easier just to pull out plastic, especially as many transactions don’t even require signatures. The fingerprint ID sensors in iPhones and Samsung’s Galaxy phones will help. I’m more willing to tap a finger on a home button.

— People will need to be comfortable with digitally storing multiple credit card numbers and flashing them all around town.

The truth is, these apps are often more secure than plastic cards and their decades-old magnetic technology. Apple Pay, for instance, doesn’t actually store your credit card number, but rather a substitute one that works only with that phone. If a merchant’s network gets hacked, as seen with recent breaches at Target and Home Depot, the hacker would need to have physical possession of your phone to use that substitute number. And if you lose your device, no one can take it on a shopping spree because it won’t work without your PIN code or fingerprint ID. You can easily disable your payments account remotely, too.

Then again, many customers like me aren’t that afraid of hacks. Banks typically offer zero-liability protection, so you owe nothing for fraudulent charges, even if you do something stupid like leave your card at a bar overnight.

So until I don’t have to wonder when I run out for dinner or hop in a cab if my card is going to be accepted, I’ll likely keep paying with plastic.

Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Don’t Settle for Student Loans to Pay for Online Education

Online college programs are becoming a more popular choice for prospective students, with one study finding that more than 6 million students enrolled in at least one online course in fall 2015. The popularity of these courses can be attributed in part to their flexibility with working adults' schedules, students' ability to progress more quickly through online programs and, oftentimes, cheaper tuition. [See 10 low-cost online bachelor's programs for out-of-state students.]Online degrees can be beneficial to many college students, but some studies have shown online learners complete their programs at lower rates than students at traditional brick-and-mortar campuses. Individuals with student loans but no degree comprise two-thirds of defaulted borrowers. Though these numbers are not encouraging, just like for traditional programs, there are ways to reduce how much you'll need to borrow for an online program to ensure you won't become one of these statistics. Don't just settle on borrowing student loans to cover the whole cost of your program and living expenses. Instead, start thinking about how to cut costs and cover your balance in different ways, such as the following. -- Grants and scholarships: Even though you are taking an online course, you can still apply and receive grants and scholarships. But your first step should be to complete the Free Application for Federal Student Aid, commonly referred to as the FAFSA, which will allow you to receive a Pell Grant if your expected family contribution is low enough. The EFC criteria and award amounts are adjusted annually, but the 2017-2018 academic year awards range from $606 to $5,920, which could significantly lower the amount you borrow annually. Your next step is to apply for scholarships. You can start by checking online scholarship search engines, such as the Salt Scholarship Search, College Board's BigFuture and Peterson's. But don't forget to take advantage of local organizations and your school's financial aid office. Both may offer scholarships that you can't find with a national scholarship search. [Review these 10 sites to kick off your scholarship search.]For instance, organizations like the Elks Club, Knights of Columbus or the Rotary Club typically offer scholarships annually to local students. Just because you're going to school online doesn't mean you're ineligible. Visit your local library for scholarship listings, and ask around town. You might be surprised how many local organizations offer scholarships. While these scholarships typically aren't large, every little bit counts. Each dollar you receive in a scholarship is a dollar you don't have to borrow and pay interest on. -- Work-study: Another option for online students may be work-study awards. Not all students enrolled in online programs are eligible, but students at some schools -- including, for example, SUNY Empire State College and Liberty University -- are. Work-study awards are not given upfront like scholarships and grants. In most cases, they are an offer to earn up to the awarded amount if you secure an eligible work-study job. While there is a misconception that all work-study jobs must be on campus, students can work for off-campus, nonprofit or public employers as long as the work is in the public's interest. You may be able to work for a for-profit employer if the job is relevant to your course of study. No matter who the outside employer is, it will need to have an established agreement with your college for you to receive work-study funds. Remember, to be eligible for federal financial aid, you must be enrolled and pursuing a degree or certificate. If you're not working toward a credential, Pell Grants and work-study won't be option, but you may still be able to take advantage of private scholarships -- just be sure to read the eligibility criteria carefully. [Explore what to know about financial aid in online programs.]-- Pay as you go: One of the great benefits to enrolling online is the flexible schedule, which can allow you to complete your college coursework around your responsibilities. But prospective students often overlook using their part- or full-time job earnings as an option for paying for college. Almost 80 percent of college students in 2015 worked at least part time while attending classes, according to the National Center for Education Statistics. By budgeting and thinking strategically about your college costs, you can likely reduce your dependence on student loans by paying a portion out of pocket. Many -- but not all -- online programs are less expensive than traditional programs and often have shorter payment periods. Six, eight or 10 weeks are common course durations. Because of the frequency of payments in an online setting, you may be well-placed to pay as you go and possibly avoid borrowing altogether. Attending college online and avoiding student loans may be challenging, but if you are willing to put in the effort, you can limit the amount you need to borrow. More from U.S. News Q&A: Understanding Student Loan Discharge Eligibility Student Loan Refinancing Isn't Right for All Borrowers
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