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APNewsBreak: Obama aide to oversee VA review

JULIE PACE
AP White House Correspondent

WASHINGTON (AP) — President Barack Obama is dispatching one of his closest White House advisers to oversee a review of the beleaguered Veterans Affairs Department as the agency grapples with allegations of treatment delays and preventable deaths at a Phoenix veterans hospital.

White House deputy chief of staff Rob Nabors will be temporarily assigned to the VA to work on a review focused on policies for patient safety rules and the scheduling of patient appointments, officials said Wednesday. The move signals Obama’s growing concern over problems at the department, particularly recent reports that hospital administrators in Phoenix kept an off-the-books list to conceal long wait times as 40 veterans died waiting to get an appointment. Similar problems have since been reported in other states.

The allegations have sparked a firestorm inside the VA and on Capitol Hill. The American Legion and some congressional Republicans have called for the resignation of Veterans Affairs Secretary Eric Shinseki, who is scheduled to testify before a Senate committee Thursday.

“While we get to the bottom of what happened in Phoenix, it’s clear the VA needs to do more to ensure quality care for our veterans,” Obama said in a statement. “I’m grateful that Rob, one of my most trusted advisers, has agreed to work with Secretary Shinseki to help the team at this important moment.”

Obama ordered the patient policy review after the Phoenix allegations became public. But officials said Shinseki requested more help with the review, leading Obama’s chief of staff, Denis McDonough, to tap Nabors for the assignment.

The move is similar to the action the White House took last year when it assigned longtime Obama aide Jeffrey Zients to take over management of the troubled HealthCare.gov website from officials at the Health and Human Services Department. HHS Secretary Kathleen Sebelius later resigned her post.

“We are glad the president took this first step to ensure the White House is involved in solving this crisis at the VA,” said Tom Tarantino, the chief policy officer of Iraq and Afghanistan Veterans of America. “We need bold reform to establish a culture of accountability throughout the VA system and hope that Mr. Nabors’ presence will help ensure that this type of failure never happens again.”

Despite calls for Shinseki to step down, the White House insists that Obama continues to have confidence in the secretary, a retired four-star Army general. Shinseki said he welcomed Nabors’ help in ensuring veterans have access to timely, quality health care.

“If allegations about manipulation of appointment scheduling are true, they are completely unacceptable — to veterans, to me and to our dedicated VA employees,” Shinseki said.

Though Nabors has kept a low public profile, he is one of Obama’s closest advisers and has played key roles in the president’s fiscal battles with congressional Republicans. Nabors, the son of an Army veteran, was appointed deputy chief of staff following Obama’s re-election and previously served as the president’s chief congressional liaison and deputy budget director.

The VA operates the largest integrated health care system in the country, with more than 300,000 fulltime employees and nearly 9 million veterans enrolled for care. But the agency has struggled with the influx of new veterans entering the VA system as the wars in Iraq and Afghanistan come to a close.

The allegations against the Phoenix hospital have been particularly troubling. Former hospital employees contend that up to 40 patients died while waiting to see a doctor and that the hospital kept a secret list of patients waiting for appointments to hide the treatment delays.

VA facilities in South Carolina, Florida, Pennsylvania, Georgia and Washington state have also been linked to delays in patient care or poor oversight. An internal probe of a Colorado clinic found that staff had been instructed to falsify records to cover up delayed care at a Fort Collins facility.

The VA has acknowledged that 23 patients have died because of problems related to care since 1999, according to an ongoing nationwide internal VA review, which showed that delays often occur when a doctor refers a patient to another physician, such as a specialist. During the same time period of the deaths, more than 250 million of these consults were requested.

The review Nabors will oversee is separate from an inspector general’s investigation into the Phoenix allegations that is already underway. Three executives at the hospital have been placed on leave while the allegations are being investigated.

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Follow Julie Pace at http://twitter.com/jpaceDC

Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Don’t Settle for Student Loans to Pay for Online Education

Online college programs are becoming a more popular choice for prospective students, with one study finding that more than 6 million students enrolled in at least one online course in fall 2015. The popularity of these courses can be attributed in part to their flexibility with working adults' schedules, students' ability to progress more quickly through online programs and, oftentimes, cheaper tuition. [See 10 low-cost online bachelor's programs for out-of-state students.]Online degrees can be beneficial to many college students, but some studies have shown online learners complete their programs at lower rates than students at traditional brick-and-mortar campuses. Individuals with student loans but no degree comprise two-thirds of defaulted borrowers. Though these numbers are not encouraging, just like for traditional programs, there are ways to reduce how much you'll need to borrow for an online program to ensure you won't become one of these statistics. Don't just settle on borrowing student loans to cover the whole cost of your program and living expenses. Instead, start thinking about how to cut costs and cover your balance in different ways, such as the following. -- Grants and scholarships: Even though you are taking an online course, you can still apply and receive grants and scholarships. But your first step should be to complete the Free Application for Federal Student Aid, commonly referred to as the FAFSA, which will allow you to receive a Pell Grant if your expected family contribution is low enough. The EFC criteria and award amounts are adjusted annually, but the 2017-2018 academic year awards range from $606 to $5,920, which could significantly lower the amount you borrow annually. Your next step is to apply for scholarships. You can start by checking online scholarship search engines, such as the Salt Scholarship Search, College Board's BigFuture and Peterson's. But don't forget to take advantage of local organizations and your school's financial aid office. Both may offer scholarships that you can't find with a national scholarship search. [Review these 10 sites to kick off your scholarship search.]For instance, organizations like the Elks Club, Knights of Columbus or the Rotary Club typically offer scholarships annually to local students. Just because you're going to school online doesn't mean you're ineligible. Visit your local library for scholarship listings, and ask around town. You might be surprised how many local organizations offer scholarships. While these scholarships typically aren't large, every little bit counts. Each dollar you receive in a scholarship is a dollar you don't have to borrow and pay interest on. -- Work-study: Another option for online students may be work-study awards. Not all students enrolled in online programs are eligible, but students at some schools -- including, for example, SUNY Empire State College and Liberty University -- are. Work-study awards are not given upfront like scholarships and grants. In most cases, they are an offer to earn up to the awarded amount if you secure an eligible work-study job. While there is a misconception that all work-study jobs must be on campus, students can work for off-campus, nonprofit or public employers as long as the work is in the public's interest. You may be able to work for a for-profit employer if the job is relevant to your course of study. No matter who the outside employer is, it will need to have an established agreement with your college for you to receive work-study funds. Remember, to be eligible for federal financial aid, you must be enrolled and pursuing a degree or certificate. If you're not working toward a credential, Pell Grants and work-study won't be option, but you may still be able to take advantage of private scholarships -- just be sure to read the eligibility criteria carefully. [Explore what to know about financial aid in online programs.]-- Pay as you go: One of the great benefits to enrolling online is the flexible schedule, which can allow you to complete your college coursework around your responsibilities. But prospective students often overlook using their part- or full-time job earnings as an option for paying for college. Almost 80 percent of college students in 2015 worked at least part time while attending classes, according to the National Center for Education Statistics. By budgeting and thinking strategically about your college costs, you can likely reduce your dependence on student loans by paying a portion out of pocket. Many -- but not all -- online programs are less expensive than traditional programs and often have shorter payment periods. Six, eight or 10 weeks are common course durations. Because of the frequency of payments in an online setting, you may be well-placed to pay as you go and possibly avoid borrowing altogether. Attending college online and avoiding student loans may be challenging, but if you are willing to put in the effort, you can limit the amount you need to borrow. More from U.S. News Q&A: Understanding Student Loan Discharge Eligibility Student Loan Refinancing Isn't Right for All Borrowers
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