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Audi, GMC, Volvo crack reliability survey Top 10

By DEE-ANN DURBIN
AP Auto Writer

DETROIT (AP) – Japan’s lock on Consumer Reports’ vehicle reliability rankings is starting to ease.

Three Japanese brands – Lexus, Toyota and Acura – took the top spots in this year’s survey, and seven of the top 10 brands are Japanese.

But three non-Japanese brands – Audi, Volvo and GMC – cracked the top 10. And the magazine announced Monday it’s not recommending that consumers buy 2014 models of the Honda Accord V6 and Nissan Altima sedans, two of Japan’s top sellers, because of poor reliability scores. Two other Japanese mainstays, the Toyota Camry and Toyota RAV4, won’t be recommended because they flunked a frontal crash test from the Insurance Institute for Highway Safety.

That’s a blow that could impact sales. Consumer Reports’ recommendations are frequently cited among the top reasons people buy particular cars and trucks.

Yonkers, N.Y.-based Consumer Reports predicts the reliability of 2014 model year cars and trucks based on a survey of subscribers who own vehicles from current or prior model years. This year, the survey questioned the owners of 1.1 million vehicles.

Problems with infotainment systems, from frozen touch screens to poorly performing voice-operated navigation systems, were frequent complaints. Jake Fisher, Consumer Reports’ automotive testing director, said electronic problems may even be underreported, since some drivers find the systems so confusing they don’t use them. German cars tended to have the best infotainment systems.

The 2014 Subaru Forester got the top score for predicted reliability, but the magazine noted that the 2014 Forester had only been on sale for a few weeks in the spring when owners were surveyed, so there wasn’t much time for errors to crop up. The Subaru Legacy was the top-performing midsize car.

Electric cars and hybrids generally performed well, but the Ford C-Max Energi plug-in hybrid got the worst reliability scores. Ford and its luxury Lincoln brand were near the bottom of the rankings because of customer complaints about their glitch-prone touchscreen dashboard systems and lower-than-expected fuel economy numbers.

The key to reliability is a conservative approach to vehicle redesigns. The brands that do best, like Toyota and Honda, often use time-tested engines, transmissions and other parts from prior models in their newer cars, Fisher said. Automakers with new engines or other untested features in their new cars – like Ford or Cadillac – tend to do worse.

“When you redesign cars from the ground up, you’re going to expect those issues,” Fisher told The Associated Press.

Brands with many older models, like GMC and Volvo, also tend to do better.

Here are the top three models in each category, according to Consumer Reports:

Type of car Model Model Model
SUBCOMPACT CARS Honda Fit Hyundai Accent Mazda2
SMALL CARS Scion xB Dodge Dart Subaru Impreza
MIDSIZE CARS Subaru Legacy Toyota Camry Mazda6
COUPES Mercedes-Benz E-Class Infiniti G Audi A5
LARGE CARS Lexus ES Acura TL Toyota Avalon
SPORTS CARS Porsche Boxster BMW M3 BMW 1 Series
HYBRID/ELECTRIC CARS Toyota Prius Lexus ES 300h Toyota Prius C
LUXURY SMALL CARS Infiniti G37 (AWD) Infiniti G37 (RWD) Acura TSX (4-cylinder engine)
LUXURY SEDANS Audi A6 Lexus LS Audi A7
WAGONS Mazda5 Toyota Venza Audi Allroad
MINIVANS Toyota Sienna (FWD) Nissan Quest Toyota Sienna (AWD)
SMALL SUVs Subaru Forester (non-turbo) Mitsubishi Outlander Sport Toyota RAV4
MIDSIZE SUVs Toyota 4Runner Toyota Highlander (V6) Toyota Highlander (4-cylinder engine)
LARGE SUVs Toyota Sequoia Chevrolet Tahoe Chevrolet Yukon
LUXURY SMALL SUVs BMW X1 (4-cylinder engine) Infiniti EX Audi Q5 (V6)
LUXURY SUVs Lexus RX Lexus RX hybrid Audi Q7
SMALL PICKUPS Honda Ridgeline Nissan Frontier Toyota Tacoma (4-cylinder, FWD)
LARGE PICKUPS Toyota Tundra (V8, 2-wheel-drive) Toyota Tundra (V8, 4-wheel-drive) Ford F-150 (V6)

Here are the brand rankings, the number of spots the brand moved up or down from the previous year and the best-performing and worst-performing model in each brand. Porsche was not on last year’s Consumer Reports list because the magazine didn’t have enough data from readers.

Brand Spots up or down from 2013 Best model Worst model
1. Lexus Up 2 ES 300h hybrid GS
2. Toyota Same Prius hybrid Prius plug-in hybrid
3. Acura Up 4 TL ILX
4. Audi Up 4 A6 (four-cylinder engine) Q5 (four-cylinder engine)
5. Mazda Down 1 Mazda5 Mazda2
6. Infiniti Up 3 G sedan (all-wheel-drive) JX
7. Volvo Up 13 XC70 S60
8. Honda Down 3 CR-Z Accord Coupe (V6 engine)
9. GMC Up 3 Yukon Acadia
10. Subaru Down 5 Forester (non-turbo) BRZ
11. Scion Down 10 xB FR-S
12. Buick Up 9 Verano LaCrosse (V6 engine)
13. Mercedes-Benz Up 13 E-Class Convertible M- Class (diesel engine)
14. Porsche N/A Boxster 911
15. BMW Up 13 X1 (four-cylinder engine) 335i sedan
16. Kia Down 6 Optima hybrid Optima (turbo)
17. Chevrolet Down 2 Tahoe Cruze (1.8-liter engine)
18. Chrysler Up 5 300 (V8 engine) Town and Country
19. Ram Up 6 1500 (V8, four-wheel-drive) 2500 and 3500 (diesel)
20. Volkswagen Down 2 Golf Beetle
21. Hyundai Down 4 Accent Genesis coupe
22. Nissan Down 9 Leaf Pathfinder
23. Jeep Down 4 Patriot Grand Cherokee (V6 engine)
24. Dodge Same Dart (2.0-liter engine) Grand Caravan
25. Cadillac Down 14 ATS (2.0-liter engine) XTS
26. Ford Up 13 F-150 (V6 engine) C-Max Energi
27. Lincoln Down 1 MKS MKT
28. Mini Down 6 Cooper Cooper Countryman

(Copyright 2013 by The Associated Press. All Rights Reserved.)

Don’t Settle for Student Loans to Pay for Online Education

Online college programs are becoming a more popular choice for prospective students, with one study finding that more than 6 million students enrolled in at least one online course in fall 2015. The popularity of these courses can be attributed in part to their flexibility with working adults' schedules, students' ability to progress more quickly through online programs and, oftentimes, cheaper tuition. [See 10 low-cost online bachelor's programs for out-of-state students.]Online degrees can be beneficial to many college students, but some studies have shown online learners complete their programs at lower rates than students at traditional brick-and-mortar campuses. Individuals with student loans but no degree comprise two-thirds of defaulted borrowers. Though these numbers are not encouraging, just like for traditional programs, there are ways to reduce how much you'll need to borrow for an online program to ensure you won't become one of these statistics. Don't just settle on borrowing student loans to cover the whole cost of your program and living expenses. Instead, start thinking about how to cut costs and cover your balance in different ways, such as the following. -- Grants and scholarships: Even though you are taking an online course, you can still apply and receive grants and scholarships. But your first step should be to complete the Free Application for Federal Student Aid, commonly referred to as the FAFSA, which will allow you to receive a Pell Grant if your expected family contribution is low enough. The EFC criteria and award amounts are adjusted annually, but the 2017-2018 academic year awards range from $606 to $5,920, which could significantly lower the amount you borrow annually. Your next step is to apply for scholarships. You can start by checking online scholarship search engines, such as the Salt Scholarship Search, College Board's BigFuture and Peterson's. But don't forget to take advantage of local organizations and your school's financial aid office. Both may offer scholarships that you can't find with a national scholarship search. [Review these 10 sites to kick off your scholarship search.]For instance, organizations like the Elks Club, Knights of Columbus or the Rotary Club typically offer scholarships annually to local students. Just because you're going to school online doesn't mean you're ineligible. Visit your local library for scholarship listings, and ask around town. You might be surprised how many local organizations offer scholarships. While these scholarships typically aren't large, every little bit counts. Each dollar you receive in a scholarship is a dollar you don't have to borrow and pay interest on. -- Work-study: Another option for online students may be work-study awards. Not all students enrolled in online programs are eligible, but students at some schools -- including, for example, SUNY Empire State College and Liberty University -- are. Work-study awards are not given upfront like scholarships and grants. In most cases, they are an offer to earn up to the awarded amount if you secure an eligible work-study job. While there is a misconception that all work-study jobs must be on campus, students can work for off-campus, nonprofit or public employers as long as the work is in the public's interest. You may be able to work for a for-profit employer if the job is relevant to your course of study. No matter who the outside employer is, it will need to have an established agreement with your college for you to receive work-study funds. Remember, to be eligible for federal financial aid, you must be enrolled and pursuing a degree or certificate. If you're not working toward a credential, Pell Grants and work-study won't be option, but you may still be able to take advantage of private scholarships -- just be sure to read the eligibility criteria carefully. [Explore what to know about financial aid in online programs.]-- Pay as you go: One of the great benefits to enrolling online is the flexible schedule, which can allow you to complete your college coursework around your responsibilities. But prospective students often overlook using their part- or full-time job earnings as an option for paying for college. Almost 80 percent of college students in 2015 worked at least part time while attending classes, according to the National Center for Education Statistics. By budgeting and thinking strategically about your college costs, you can likely reduce your dependence on student loans by paying a portion out of pocket. Many -- but not all -- online programs are less expensive than traditional programs and often have shorter payment periods. Six, eight or 10 weeks are common course durations. Because of the frequency of payments in an online setting, you may be well-placed to pay as you go and possibly avoid borrowing altogether. Attending college online and avoiding student loans may be challenging, but if you are willing to put in the effort, you can limit the amount you need to borrow. More from U.S. News Q&A: Understanding Student Loan Discharge Eligibility Student Loan Refinancing Isn't Right for All Borrowers
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